Generally, we ship internationally from our global distribution center in Beijing, China, to North America and other countries. Within North America territory, our carrier includes, but not limited to, UPS, USPS, and DHL. International air mail can be processed per customers' request and at customers' cost. Check our Shipping Rates & Policies page for detail.

Prices are determined by weight and destination, as well as shipping method customers choose. Please see Shipping Rates & Policies page for detail.

For smaller orders (orders under $500 ) we recommend our customers to visit our retail site at www.thechinesebooks.com

We are required to collect sales tax for orders shipped to New York State, unless you have tax-exempt status.

Our discount has been counted in as we seller paying for fees associated with transportation in China and export fees, international shipping fees, as well as custom clearance fees in US/Canada port. Please review our Shipping Rates & Policies page for detail. Other promotions is announced regularly on our website, and through newsletters to our customers. To receive newsletters, please register.

First you need to register and establish your account. Then you can order online electrically submitting your order to us, or email your order to orders@thestarmark.com , or fax/mail your order to us.

You can cancel unprocessed order at any time by contacting our customer representives.

Yes, We do offer book processing for all of our books. See our services for details. Meanwhile, we provide free and customized usmarc data for our customers.

Please contact our customer service at orders@thestarmark.com.

Please contact our customer service at customerservice@thestarmark.com.